mia4d Privacy Policy

This page describes what we collect when you use mia4d and how we keep that data protected. We gather personal information—your name, email, phone number, and government ID—only to verify your identity, process your deposits and withdrawals, and comply with financial regulations. We do not sell your data to marketing companies, and we do not share it with third parties unless we are legally required to do so.

We encrypt all account information in transit and at rest on our servers. Our servers may sit outside your jurisdiction, but we maintain the same data protection standards regardless of location. You have the right to request what data we hold about you, ask us to correct inaccurate information, and request account closure anytime.

Our privacy practices apply whenever you access mia4d through our Android app, iOS browser, or desktop website. We explain what we collect, how we use it, who we share it with, and how you can exercise your rights.

What Data We Collect on mia4d

We collect your email address and phone number when you register. We ask for a government-issued ID (national ID, passport, or driver's license) so we can verify your identity and ensure you are at least 18 years old. We collect your full name, date of birth, and ID number from the document you upload. We store a photograph of your ID for record-keeping and fraud prevention purposes.

We collect information about your account activity—login times, games you play, bets you place, deposits and withdrawals, and your account balance. We log your device type (Android phone, iPhone, desktop), your internet address (IP), and which browser or app you use. We track your interaction with our platform—which pages you visit, how long you stay, and what features you use—to improve our service and detect fraudulent behavior.

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we receive confirmation data from the payment provider. This includes the amount transferred, the timestamp, and your payment account holder name. We do not store your bank account number or e-wallet password—the payment provider handles that directly.

We collect data only to operate mia4d securely, process your transactions, and comply with anti-money-laundering and know-your-customer regulations.

How We Use Your Data on mia4d

We use your identity information to verify that you are who you claim to be and that you meet our eligibility requirements. We use your email and phone to send account notifications—deposit confirmations, withdrawal status updates, password reset links, and support responses. We use your transaction data to calculate your balance, process payouts, and dispute resolution.

We analyze your account activity to detect fraud, money laundering, and account abuse. If we see unusual patterns—multiple logins from different countries in minutes, unusually large bets, rapid deposits and withdrawals—we may request additional verification or temporarily suspend your account pending review. We use your gameplay data to improve our platform—understanding which games are popular, which payment methods work best, and where our system experiences problems.

We may contact you via email or phone about service updates, scheduled maintenance, or important security announcements. We do not use your data for marketing purposes—we do not send promotional emails unless you explicitly opt in. You can manage your communication preferences anytime in your account settings.

Processors, Storage, and Retention on mia4d

We use payment processors (the banks and e-wallet companies) to handle deposits and withdrawals. We share only the data necessary for them to process your transaction—your name, amount, and confirmation. We use data storage providers to back up our systems and ensure we can recover if our primary servers fail. These processors and storage providers are bound by contracts requiring them to protect your data with standards matching our own.

We retain your account information as long as your account is active. If you close your account, we retain transaction records and identity documents for five years to comply with financial regulations and tax requirements. After five years, we securely delete your data unless we are legally required to keep it longer. We retain server logs (IP address, login timestamps, app version) for one year to detect and prevent fraud.

Identity Documents

We encrypt your ID photo and store it separately from your account credentials. Only our verification team can access it during account review.

Payment Data

We do not store your bank account number, card number, or e-wallet password. Payment providers handle that securely in their own systems.

Account Activity

We retain your transaction history and gameplay data for as long as your account is active, and for five years after closure for regulatory compliance.

Server Logs

We retain logs of your IP address, login times, and device information for one year to detect fraud and improve security.

Your Rights and Our Commitments on mia4d

You have the right to request a copy of all personal data we hold about you. We provide it in a standard digital format within 30 days of your request. You have the right to ask us to correct inaccurate information—if your name is misspelled or your date of birth is wrong, contact our support team and we update it. You have the right to request account closure anytime. We disable your account immediately and process any outstanding balance within our standard withdrawal window.

We use encryption (HTTPS) on all connections to mia4d, so data in transit is protected from interception. We do not store passwords in plain text—we hash them with a cryptographic algorithm so that even our support team cannot read your password. If you forget your password, we send a secure reset link to your email. Only you can use that link; it expires after one hour.

We do not use cookies to track you across other websites. We use session cookies on mia4d itself to keep you logged in. You can disable cookies in your browser settings, but this may prevent you from logging in. We do not store cookies that follow you after you leave mia4d.

Jurisdiction and Contact

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations. We do not offer our services in jurisdictions where online gaming is prohibited. If we discover you are accessing mia4d from a restricted location, we may suspend your account and hold your balance pending verification.

Our data protection practices comply with Indonesia's data governance standards. If you have questions about how we handle your data, contact our support team through the help menu in your mia4d account. We respond in English and local languages during business hours in Jakarta, Surabaya, Bandung, and Medan time zones. We take data privacy seriously and will investigate any concerns you raise within standard response windows.

We update this privacy policy from time to time. Material changes are announced in your account notifications at least 30 days before they take effect. Continued use of mia4d after the effective date means you accept the updated policy.